OAS 241 - Administrative Procedures (3 credit hours)

Offered in Winter Term (3-0-0)
A comprehensive study of the duties of administrative assistants, with special emphasis on human relations, organization, job task analysis and communications. Current topics such as business etiquette, prioritizing, ethics, software and equipment choice and team building will be discussed. Handling schedules, planning meetings, making travel arrangements, utilizing communication services and the Internet and multi-tasking are also explored.
PREREQUISITE(S): OAS 122 with 2.0 minimum grade.
Master Syllabi: https://share.ncmich.edu/academics/master_syllabi